Question 1

How does solar work?

Accepted Answer

Residential solar energy systems convert sunlight into usable electricity using photovoltaic (PV) cells. These cells are usually placed on rooftops or in sunny spots for the best exposure. When sunlight hits the PV cells, it generates an electrical current. This current travels through wires to an inverter, which changes the direct current (DC) into alternating current (AC). The AC electricity can then be used to power your home’s appliances and electronic devices.
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Question 2

What happens when I move?

Accepted Answer

One of the biggest benefits of solar energy is that it can lower your electricity bills and boost your home’s value. A 2019 study by Zillow found that homes with solar panels sold for around 4.1% more than those without them.

Question 3

What if my roof starts leaking? How do I know nothing will go wrong during installation?

Accepted Answer

We’ve successfully completed over 100 projects without any roof leak issues. That’s because our installers are highly trained in roof work and use advanced technology to create self-flashing seals. This helps ensure strong protection and greatly reduces the risk of leaks.

Question 4

How do I get credit for extra power?

Accepted Answer

We recommend joining the Solar Club — an energy buyback program that helps maximize savings for solar panel owners in Alberta. It allows you to sell extra electricity at a higher rate (30¢/kWh) during peak months like spring and summer, and switch to a lower rate (9.45¢/kWh) during lower production months. The credits you earn can help cover winter energy costs, and you may even get cash back for unused credits.

Question 5

Who do I reach out for further questions during process?

Accepted Answer

Every project comes with a dedicated Project Manager to guide you and answer your questions. Once you’re ready to begin, you’ll be introduced to your personal Project Manager during the welcome call. They’ll be your main point of contact for any project-related support or updates.

Question 6

How long does the process take?

Accepted Answer

Typically, the entire process from the initial site audit to system activation takes about 4 to 6 months. However, this timeline can vary depending on factors like application approval, permits, and other conditions. Throughout the process, our experienced Project Managers are here to support you and help speed things along.

Question 7

How much can I save with solar?

Accepted Answer

Your savings depend on factors like your current energy use, roof size, and the direction your home faces. We design a custom solar system tailored to maximize your savings by using the sunniest parts of your roof with high-efficiency panels. Contact us today for a free proposal — we’ll handle the rest!

Question 8

What happens during bad weather conditions?

Accepted Answer

At Reliance Renewable Energy, we use premium solar panels that generate electricity even in poor weather. Our high-quality panels perform efficiently in low-light conditions, and with microinverters, they maintain optimal output even if partially shaded.
Many ask about snow on panels. A study by Northern Alberta Institute of Technology found that snow reduces solar production by only 2.2% annually, and snow melts faster on panels than on regular roofs. This means the energy you generate and store during sunny months can cover your winter needs.
While sunny days are ideal for solar energy, cloudy days still produce power—the brighter the daylight, the better. So even on overcast days, your panels keep working and contribute energy to your home.

Question 9

Do I need a battery?

Accepted Answer

Residential solar systems don’t need batteries—this is a common misunderstanding. Thanks to a Net Billing Agreement with your utility provider, the electricity you don’t use right away is sent back to the grid and credited to your account. In Alberta, this means you can build up energy credits during the sunny summer months and use them throughout the winter, making your solar system efficient year-round without the need for battery storage.

Question 10

How can I monitor my solar system’s performance?

Accepted Answer

Our Project Managers will assist you in setting up a monitoring app that lets you track your system’s performance and energy production in real time. You can check the output of each individual panel anytime, keeping you informed and in control.

Question 11

What happens If I need a roof replacement?

Accepted Answer

If your roof is older than 15 years or shows signs of damage, it’s best to replace it before installing solar to avoid extra costs for removal and reinstallation. That’s why we conduct a thorough site survey to help minimize the risk of roof replacement during the Greener Homes Program. Our solar panels are designed to withstand extreme weather and can even help protect and extend the life of your roof shingles.

Question 12

Will i still receive an electricity bill after installing solar?

Accepted Answer

Your electricity bill has two parts: the electricity rates and administrative fees. Solar power lowers the charges for electricity rates and the variable admin fees, which depend on how much energy you use. During months of high solar production, your energy credits can also help cover fixed costs like daily grid connection fees.

Question 13

What is net billing and do I need it?

Accepted Answer

Net billing is a system that lets your utility company buy the extra electricity your solar panels generate. This process is essential if you choose a solar setup without batteries—which we highly recommend—allowing you to earn credits for unused power.

Question 14

What are the upfront costs for solar?

Accepted Answer

There is very little upfront cost. Most projects are financed on flexible payment options. This allows homeowners to pay for their system over time, with monthly payments often offset by savings on their electricity bill.

Frequently asked questions